10 Questions To Ask a Network Provider
In today’s business environment, 24/7 access to corporate resources is essential, whether at home, in the office, or on the go. Managing complex networks can be difficult, but an experienced managed network provider will keep your network connected seamlessly. So how do you know if your provider can provide the level of service your business requires? How resilient is the network? failures in your network can result in huge losses for your business.
Therefore, it is important that your network can withstand many failures as they occur.Be sure to check with your provider to see what “self-healing” options your network covers. An important point is the multi-mesh infrastructure, which provides multiple network paths. So if one connection fails, network traffic can be automatically rerouted over another connection. Is business continuity guaranteed in the event of a disaster?
Many situations can affect your network connection, e.g. such as fire, flood or power failure. Make sure your provider has the necessary disaster recovery measures in place to avoid a complete shutdown of your data center or cloud services. How secure is the network? What is the level of protection against network security breaches? Be sure to ask about intrusion detection systems and the firewall layer. Does the data center have physical security measures in place to prevent vandalism and cable theft?
How is network performance guaranteed? Network performance is affected by many factors, including speed and Quality of Service (QoS). Ask your network operator what speeds are available and how they deal with large traffic spikes: does the service meet user requirements? Is the network scalable? It is important that your network is scalable and able to accommodate new technologies without additional infrastructure or costs. The MPLS network will be highly scalable, but be sure to ask if the network can support multiple cloud services such as internet, voice, video, or a VPN service for all your locations.