Importance of self service password reset

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Importance of self service password reset




As an administrator, managing Active Directory for a huge network comes with a lot of responsibility. Of all the important tasks that admins complete throughout the day, changing or resetting user passwords is one that is time consuming and sometimes very frustrating. In addition, support staff are busy collecting tickets for requests such as changing user account information and unlocking user accounts.

A common question from Active Directory administrators is “Can someone help me install the Active Directory Users and Computers snap-in on my XP Pro (SP2) system?” or “I’m tired of constantly visiting your server to reset other people’s passwords. How do I install the Active Directory Users and Computers snap-in? Is my domain controller Windows Server 2000?”Based on these questions, the Active Directory Users and Computers snap-in enables administrators to avoid the hassle of repeatedly resetting user account passwords.

What are Active Directory Users and Computers? The Windows Server 2003 Administrative Tools Package (adminpak.msi) ships with a standard MMC snap-in console called Active Directory Users and Computers. This server management tool allows administrators to manage Windows Server 2000 and 2003 family systems from remote systems.To use this tool, administrators need to install MSC file for AD users and computers with registered DLL files (dsadmin.dll, dsuiext.dll and dsuiwiz.dll).

From this console, administrators can perform specific Exchange tasks such as B. resetting user passwords and managing multiple Exchange domains.The default “built-in” and “user” containers in this snap-in help administrators create user objects to modify user account information. Vulnerability in AD Users and Computers Resetting passwords from the Active Directory Users and Computers console often generates the following error: “Windows cannot complete the password change for user x because: The password does not meet the password policy requirements. Review minimum password length requirements, password complexity, and password history.